Who Has My Ticket? (Holds finger up in air)

October 23, 2007 · Posted in Rambles 

The Rockies completely struck out yesterday with their attempt to sell World Series tickets. They are blaming their ineptitude on a ‘malicious’ attack:

The Rockies were forced to stop the online-only sale of tickets after about two hours Monday after 8.5 million hits overwhelmed the servers set up to take the orders. The Rockies later said they were victims of an attack, but neither the team nor the company hired to run the sale – Paciolan Incorporated – have offered any specifics of exactly what happened.

Given the volume of traffic the Rockies reported and the fact that the attack shut down sales, computer security expert Dave Marcus said it could have been a denial of service attack – in which computers overwhelm Web servers with repeated but false requests to connect.

Whatever.
They resumed ticket sales today at noon. I guess I should say that the refresh pages came back up at noon. Whether they are actually selling tickets has yet to be seen. The only difference I see is that the countdown clock now starts at 120 seconds instead of 60. Other than that it’s pretty much deja’vu.

This is a pretty brain-numbing process. Every time the clock gets to one I catch my breath hoping for something, anything different to happen. Instead it’s the same ‘Time out’ or ‘The connection has been reset’ errors.

Update 1: (From Fox News)

DENVER – Colorado Rockies spokesman Jay Alves met with reporters at 1:15 p.m. Tuesday, 75 minutes after ticket sales resumed for the team’s three home World Series games to assure fans that the on-line-only system is working slowly – but that it’s working.

The pace of sales is “picking up,” said Alves, adding, “We’re confident with the on-line system.”

Update 2: (From 9News)

Rockies Spokesperson Jay Alves reiterated in his 3rd news conference Tuesday that ticket sales are continuing online and that the pace is increasing with 1,500 tickets per minute. He is planning another news conference for shortly after 2 p.m.

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